Company Name: Alexandra Plata S.L.
Address: Avda. Europa, 34C – 3º Dcha., 28224 – Pozuelo de Alarcón (Madrid)
CIF / NIF: ESB80915176
Phone: + 34 917 159 705
Fax: + 34 917 156 702

We want you to know how we handle the information you send us via the internet. Our Privacy Policy adapts to the Internet's dynamic environment. We keep you informed by updating this Privacy Policy as our procedures change. Please review it occasionally to remain informed. This Policy was created in February 2011. Our Privacy Policy is explained in more detail below.

Shop with confidence

Alexandra Plata is committed to protecting our customers' personal information. We use the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure. All orders are transmitted in an encrypted format. To be sure that your order is secure, simply check your Web browser while you are in the ordering section. Most browsers use some sort of symbol to alert you to the fact that you are on a secured website. We will store your shipping and billing information when you create an account with us, but this information will not be used by anyone but Alexandra Plata and the third parties who provide services related to

At checkout, we require the credit card customer identification number (CVV) with every online purchase made with Credit Cards. The CVV is a 3 or 4 digit, numeric value that provides a cryptographic check of the information embossed on the card. This security feature is designed to protect you against consumer fraud. Your CVV will not be stored on any of our systems and you will need to provide the number every time a purchase is made on Click here to learn more about CVV.

Collected information

For those individuals who visit our site but do not make a purchase, we collect and store IP ("Internet Protocol") addresses during the visit. No individualized information is collected, and the IP address is not traced to a particular individual. Similarly, we collect information, using that IP address, about the navigational or browsing activities of our visitors. Again, that information is not tied to any name or other personally identifying information but is used solely to provide demographic data, such as what geographic areas our visitors are from and visitor browsing patterns. For those who make a purchase on, in order to fulfill the order, we collect and store your name, address, shipping information, e-mail address, telephone number, purchase data, and billing information.

Use of the information collected

We and the third parties who provide services related to will use the information referenced above to fulfill your order and provide services related to or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, Web site evaluation, data analysis and, where applicable, data cleansing. The third parties who provide any of these services are authorized to use this information only in connection with the services they are engaged to perform.

In addition to using the information referenced above to fulfill your purchase order, we also retain some of that information in our customer database. We use that information to track your order, to respond to your inquiries and to make subsequent purchases you wish to make easier and faster. We also may use that information, from time to time, to contact you concerning our products, services, sales or special promotions of or our corporate affiliates. We try to limit those contacts to ones that might be of interest to you. If you would prefer not to be contacted about our special offers, products or services, please notify us at the following e-mail address:

We currently send e-mails only to those customers who are interested in receiving information about our products and services. If you have previously received such e-mails, but no longer want to, contact us by the email referenced above. Please be advised that since promotions may already be in process at the time of your request, it may take several days before electronic contacts cease.

Storage of the information collected

Currently, the customer information that we maintain is stored in our internet database. We limit access to that information to those within our organization with a business need to know. Most of our employees do not have access to that information. In addition, we enforce a policy against unauthorized disclosure or use of the information you share with us, and we instruct our employees concerning that policy. Those employees that do have access are required to abide by our privacy policy. We also require that those third parties who provide services to us and may have access to customer information (such as the third parties who provide Web site, customer service, data collection, storage and reporting services and mail vendors) share our commitment to maintaining your privacy and adhere to our company´s nondisclosure requirements. As stated above, we do not under any circumstances sell customer information to any outside company or organization nor do we permit any such organization to use customer information for its own business purposes.

In fact, we will release specific information about you only if we are compelled to do so to comply with valid legal processes such as a search warrant, subpoena or court order, or a valid administrative request from a law enforcement agency, or in the unlikely situation where we, in good faith, believe such information is necessary to prevent harm to you or others. As with any business, it is possible that as our business develops, we might sell or buy online businesses or other assets. In such transactions, information about customers often is among the transferred assets. Accordingly, in the unlikely event that or substantially all of its assets related to this Web site, is acquired by a third party, such information may be one of the transferred assets. Under these circumstances would to the extent possible require the acquiring party to follow the practices described in this privacy policy. We use secure server technology to keep your personal information - including your billing and account information - as secure as possible. Once your information is stored on our database, we have database security technologies and procedures in place to protect it from access by unauthorized employees or third parties.

Treatment of the information collected

In compliance with the Article 5 of Law 15 /1999 of December 13th , of Protection of Personal Data ( hereinafter " Lopd " ) , Alexandra Plata informs you that the personal data provided by completing the electronic registration forms which is contained in this site, as well as the data that Alexandra Plata obtains as a result of surfing ; the data of consultation, application or recruitment of other services or products, or any transaction or operation carried out during the service that Alexandra Plata offers in this site, will be stored in a file for which Alexandra Plata.S.L. is responsible at its location of Avda. Europa, 34 EDif. C – 3º Pozuelo de Alarcón (Madrid) Spain. Alexandra Plata has the rights of access , rectification , cancellation and opposition to the processing of personal data under the terms and conditions of the Lopd . For your convenience, you can also exercise the rights which are mentioned above by writing to the email address:

Please inform immediately Alexandra Plata of any changes in your personal data so that the information which is contained in the files of Alexandra Plata is always updated and free of error. With the acceptance of this legal notice, you are supposed to acknowledge that the information and the personal data collected are accurate and true.

The failure to enter the personal data which is contained in the forms of the site may result in that Alexandra Plata cannot deal with your request. The collection of personal data is carried out in order to make the development, implementation and control of the services which are offered on the site ; make statistics and send advertising of other products and services, notices, offers and general commercial information of interest , either of Alexandra Plata or other companies. In accordance with the provisions of the Articles 11 and 34.e ) of the Lopd , and regarding to the nature of the products and services that Alexandra Plata offers, not only at the national level but also the international level, we also require your consent so that your data can be reported in favor of our subsidiaries or associates.


"Cookies" are small pieces of information that are stored by your browser on your computer´s hard drive. Most web browsers automatically accept cookies, but you can usually change your browser to prevent such acceptance, which will result in your inability to purchase online from us. We do not retain any individualized information as a result of our use of cookies.

Shop at and privacy of children

Our site is not directed or marketed to children under the age of 18. We do not intentionally collect or store information on children. If we learn that a minor has made a purchase from without his or her parent’s consent, we immediately, upon parental request, void the sale and refund any money collected on the return of the merchandise.

Trademarks & Copyrights

All materials, including video clips, illustrations, photographs, product, images, artwork, designs, logos and trademarks (collectively, "Content") appearing on this website are the property of Alexandra Plata, S.L. and are protected by the applicable legislation. The compilation (meaning the collection, arrangement and assembly) of all content on this site is the exclusive property of Alexandra Plata and protected by the applicable legislation. Permission is granted to electronically copy and print hard copy portions of the website for the sole purpose of placing an order on the site or using the site as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the Content of the website is strictly prohibited.

Alexandra Plata reserve all rights on the contents depicted on this website. No other company or individual may use these marks without the express written permission of Alexandra Plata. Alexandra Plata merchandise is available exclusively at Alexandra Plata´ website, Alexandra Plata Shops, Alexandra Plata´s points of sales and authorized specialized multi-brand shops. Customers should be wary of purported Alexandra Plata merchandise sold through unauthorized channels since they may be counterfeit.